PR Moves Hospitality Can’t Ignore In 2026
Michelle Lam Michelle Lam

PR Moves Hospitality Can’t Ignore In 2026

PR today isn’t just about how a brand looks in the public eye—it’s a core driver of business growth, from foot traffic and reservations to brand loyalty and long-term revenue. With years of experience in hospitality PR, here are three New Year wishes (and moves) we hope the industry embraces—through a PR lens.

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Credibility Is Currency—and PR Sets the Value
Michelle Lam Michelle Lam

Credibility Is Currency—and PR Sets the Value

As information overload and AI-driven media reshape how stories are discovered, public relations is no longer just about exposure—it’s about human-led precision, credibility, and influence: securing the right press, articles, and radio moments that cut through the noise and turn visibility into real growth.

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What Shaped Public Relations in 2025?—Lessons Learned
Michelle Lam Michelle Lam

What Shaped Public Relations in 2025?—Lessons Learned

Public relations is always evolving, but 2025 marked a defining shift—especially in New York’s fast-paced communications landscape. PR has long been rooted in strong, strategic storytelling, while social media has become a standalone engine for real-time engagement and cultural relevance.

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Beyond the Shelf – Why Experiential PR is Key for CPG Brands
Michelle Lam Michelle Lam

Beyond the Shelf – Why Experiential PR is Key for CPG Brands

Getting your product on the shelf—or into an influencer’s hands—is just the beginning. In today’s oversaturated CPG market, experiential PR offers a powerful way to break through the noise and build lasting emotional connections with consumers.

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The Power of Seasonal and Limited-Edition Launches 
Michelle Lam Michelle Lam

The Power of Seasonal and Limited-Edition Launches 

There’s a reason words like “small-batch,” “seasonal,” and “limited run” trigger immediate interest. These terms evoke rarity, making consumers feel like they’re part of something exclusive—and temporary. That sense of urgency drives action, whether it’s a pumpkin-spiced spirit in the fall or a Lunar New Year-themed cocktail menu.

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Diversity-Driven Storytelling Is Your Brand’s Superpower
Michelle Lam Michelle Lam

Diversity-Driven Storytelling Is Your Brand’s Superpower

Behind every dish, every bottle, and every recipe, there’s a story—and often, it’s one rooted in culture, heritage, and identity. For food and spirits brands, leaning into diverse storytelling isn’t just a trend—it’s a powerful strategy that builds deeper connections and lasting loyalty.

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Why Business and Brand Owners Should Learn PR 101
Michelle Lam Michelle Lam

Why Business and Brand Owners Should Learn PR 101

Many entrepreneurs pour their energy into perfecting products, refining services, and growing revenue—but often overlook one of the most powerful tools in building a brand: public relations (PR). Learning even the basics of PR can dramatically shift how your business is perceived, discovered, and talked about in the media and beyond.

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How CPG Brands Are Building Loyal Communities
Michelle Lam Michelle Lam

How CPG Brands Are Building Loyal Communities

In a market flooded with polished ads and mass-produced messaging, today’s consumers are drawn to what feels real. They don’t just want to buy a product—they want to know who made it, why it matters, and how it fits into their lifestyle. For CPG brands in the food and spirits world, this shift is a golden opportunity to connect in deeper, more meaningful ways.

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How to Handle a PR Crisis in the Food and Spirits World
Michelle Lam Michelle Lam

How to Handle a PR Crisis in the Food and Spirits World

In the food and spirits world, reputation is everything. One negative review, viral video, or health-related incident can undo years of brand-building. Whether you're a beloved neighbourhood restaurant or an internationally distributed whisky label, knowing how to handle a public relations crisis is essential to survival—and even growth.

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Inside an Editor’s Inbox, What Makes a Brand Worth Covering
Michelle Lam Michelle Lam

Inside an Editor’s Inbox, What Makes a Brand Worth Covering

In public relations, it’s not enough to simply send out a press release and hope for coverage. Editors receive hundreds of pitches each week. So what makes one stand out? The answer lies in three core elements: newsworthiness, alignment, and clarity.

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